Contact and Support Privacy Notice
Version: 2026-10-draft-1 · Status: Draft
A short notice for the contact form, support tickets and e-mail you send us.
What we receive
The details you type (name or username, e-mail address, message and attachments) and technical data such as time and a hashed IP address for abuse prevention.
Why
To read and answer your message, to keep a record of the support conversation, and to defend against abuse.
Who sees it
Authorised support staff, and the e-mail service provider while a message is delivered. Internal staff notes are never shown to you.
How long
Retention periods for support conversations are set by the operator (see the KVKK Notice). [To be completed after legal review.]
Your rights
You can apply for access, correction or erasure at any time; see the Data Requests page and the KVKK Notice.
Data controller
The details below are configured by the operator. Nothing here is invented: an empty value means it has not been provided yet.
- Legal name
- [Not set — to be completed before publication]
- Trade name
- [Not set — to be completed before publication]
- Address
- [Not set — to be completed before publication]
- MERSIS no.
- [Not set — to be completed before publication]
- KEP (registered e-mail) address
- [Not set — to be completed before publication]
- Contact e-mail
- [Not set — to be completed before publication]
- VERBİS registration
- [Not set — to be completed before publication]
- Representative
- [Not set — to be completed before publication]